Privacy Policy

This policy explains what personal information Kova collects when you visit or buy from our store, how we use it, and the choices you have. We've kept it plain on purpose.

What information we collect

When you visit, create an order, or contact us, we may collect:

• Your name and email address
• Your shipping and billing address
• Payment information. Payments are processed securely by Shopify and its payment partners. Kova does not see or store your full card details.
• Browsing behavior on our site, such as the pages you view and the device and browser you use

How we use it

• To fulfill and deliver your orders
• To send order confirmations and shipping updates
• To respond to customer service inquiries
• To improve the store experience

Who we share it with

We share only what's needed to run the store:

• Shopify, our store platform, which hosts the site and processes orders and payments
• USPS and other shipping carriers, to deliver your order

We do not sell your personal information to third parties.

Cookies

We use standard Shopify cookies to keep your cart working and to understand how the store is used (analytics). You can block or delete cookies in your browser settings, but parts of the store, like the cart, may not work properly without them.

Your rights

You can ask to see the personal information we hold about you, or ask us to delete it, by emailing kova.brand@hotmail.com. We'll respond as soon as we can.

Contact

For any privacy questions, email kova.brand@hotmail.com.